Frequently Asked Questions

Everything you need to know about shopping with IMPRESA for your home essentials.

What is the standard shipping time for furniture and decor?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while larger furniture items may take 10-14 business days depending on your location.

Do you offer a warranty on your home products?

Yes, all IMPRESA products come with a 1-year limited warranty covering manufacturing defects. We stand by the quality of our craftsmanship and materials.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for returns unless they arrive damaged.

Are the materials used in your products eco-friendly?

IMPRESA is committed to sustainability. We prioritize ethically sourced wood, recycled textiles, and non-toxic finishes across our entire home collection.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm for larger home investments.